For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
September 6, 2022

A new phishing email is circulating within the WCM community:

screen cap of phishing email

DO NOT REPLY to this email or the email address contained within the email. PLEASE DELETE THIS EMAIL. ITS has blocked this sender.

What do you need to do? 

August 26, 2022

LastPass, our recommended password management application, recently released a statement regarding unusual activity detected in its development environment. Although the service discovered an unauthorized breach in a portion of this environment, LastPass has also stressed that no passwords or accounts have been compromised.  

 

August 24, 2022

Free response questions in Poll Everywhere are a great way to encourage discussion during a presentation. However, if you're worried about responses that may be off-topic or inappropriate, fear not! Poll Everywhere offers moderation to display responses relevant to the topic. 
 
Watch our latest TipUp to learn more, visit Poll Everywhere's support site, and visit our TipUp site to view our past episodes! 

August 17, 2022

It’s the start of the 2022-2023 academic year! Whether you’re a WCM student or staff, you can always learn something new through our online training portals. Here are some of the most popular course topics accessed by WCM users:  

 

August 16, 2022

Linux logo

ITS is pleased to add Linux to our list of operating systems we currently support. Linux users can now take advantage of various services and applications available to supported devices, as well as assistance from our Service Desk for technical issues.  

August 2, 2022

If you're lucky enough to be working with two monitors, take advantage of Zoom's dual monitor setup to manage your meeting controls more efficiently. Have shared content on one screen, and your meeting controls on the other!

Watch our latest TipUp to learn more, visit Zoom's support site, and visit our TipUp site to view our past episodes! 

July 25, 2022

Screenshots are incredibly helpful in many cases, especially when explaining issues you might be experiencing to IT technicians! Learn how to quickly take and annotate your screenshots, whether you're on a Windows or Mac.
 

July 21, 2022

Duo, WCM’s two-factor authentication system, is currently required to access many WCM systems and applications from outside the network. On July 29th, ITS will be enabling it for an additional group of applications.

How does this affect you?

In addition to the current applications that require Duo authentication, starting Friday, July 29th after 7pm, if you access WCM applications, including but not limited to those listed below, from outside the WCM network or VPN (AnyConnect), you will be prompted to authenticate with Duo:

July 14, 2022

Duo, WCM’s two-factor authentication system, is currently required to access many WCM systems and applications from outside the network. On July 22nd, ITS will be enabling it for an additional group of applications.

How does this affect you?

Starting Friday, July 22nd after 7pm, if you access any of the WCM applications listed below from outside the WCM network or VPN (AnyConnect), you will be prompted to authenticate with Duo: 

What WCM-supported data storage tools integrate with WIDRR?

The following list of data storage tools are WCM-supported and/or WCM-implemented. They comply with the new Data Retention policies, and integrate with WIDRR