Wish you knew more about using some of our IT services? Use TechConnect to reach out to our learning specialists and set up a virtual training session! Learn more about how to use ITS-supported applications, like:  

• Microsoft Office 365 apps (e.g., OneDrive, Teams, PowerPoint, etc.)
• Qualtrics 
• Zoom
• Adobe Creative Cloud (e.g., InDesign, Illustrator, etc.) 
• Poll Everywhere
• BI Reporting
• Weill Business Gateway apps
• And more!

Earlier this week, ITS announced that we would be introducing a new policy that would automatically delete emails in your WCM Deleted Items folder that were over 90 days old. After reviewing feedback from the WCM community, we have decided to update the policy and only remove messages in your Deleted Items folder that are older than one year.   

ITS is helping you keep your inbox a whole lot neater! On Wednesday evening, we will implement an automated cleanup feature for all WCM Outlook accounts. Emails in your Deleted Items folder will be automatically cleaned up to keep only the most recent 90 days’ worth of messaging. Any deleted emails older than 90 days will now be permanently removed from your Deleted Items folder.  

Your main inbox and other folders you may have created in Outlook will be unaffected by this change.  

ITS recently updated its password policy requiring faculty, staff, and students to create new passwords of at least 16 characters. If you have not yet done so, please change your password by June 3 to ensure your access to WCM services is not blocked. Omnicell and MOSAIQ users do not need to change their passwords at this time, and have already been contacted regarding how they should set up their passwords to comply with these services’ login

You may have already updated your password to comply with our new password policy, but how are you going to remember it? Plus, the gold standard of password hygiene is to ensure all of your work and personal accounts have different passwords. Does that mean you have to memorize dozens of different passwords?  

ITS is in the process of upgrading Windows 10 computers on the WCM network to version 20H2. We're doing this to make sure that all Windows computers are up-to-date so that they stay current with Microsoft support and security, and don’t pose a security risk to the WCM network.  

This upgrade will offer a scoped set of features for performance improvements, enterprise features and quality enhancements. You can read more about Windows 20H2 here. 

ITS released a few key updates to Zoom we think you’ll enjoy. In order to use these new features, you must be using the most up-to-date version of Zoom. For instructions on how to update Zoom, read: How to: Update your Zoom Client.