May 27, 2021
Wish you knew more about using some of our IT services? Use TechConnect to reach out to our learning specialists and set up a virtual training session! Learn more about how to use ITS-supported applications, like:
- Microsoft Office 365 apps (e.g., OneDrive, Teams, PowerPoint, etc.)
- Qualtrics
- Zoom
- Adobe Creative Cloud (e.g., InDesign, Illustrator, etc.)
- Poll Everywhere
- BI Reporting
- Weill Business Gateway apps
- And more!
May 26, 2021
Earlier this week, ITS announced that we would be introducing a new policy that would automatically delete emails in your WCM Deleted Items folder that were over 90 days old. After reviewing feedback from the WCM community, we have decided to update the policy and only remove messages in your Deleted Items folder that are older than one year.
May 24, 2021
ITS is helping you keep your inbox a whole lot neater! On Wednesday evening, we will implement an automated cleanup feature for all WCM Outlook accounts. Emails in your Deleted Items folder will be automatically cleaned up to keep only the most recent 90 days’ worth of messaging. Any deleted emails older than 90 days will now be permanently removed from your Deleted Items folder.
Your main inbox and other folders you may have created in Outlook will be unaffected by this change.
May 24, 2021
ITS recently updated its password policy requiring faculty, staff, and students to create new passwords of at least 16 characters. If you have not yet done so, please change your password by June 3 to ensure your access to WCM services is not blocked. Omnicell and MOSAIQ users do not need to change their passwords at this time, and have already been contacted regarding how they should set up their passwords to comply with these services’ login
What happens to my LastPass account if I leave WCM?
Your institutional enterprise account would be converted to a personal LastPass account if you leave WCM. Items that might have been shared with you among WCM colleagues within the enterprise account would be lost, but personal items saved in the enterprise account would remain available to you. To ensure no data loss, we recommend that personal items are stored in a personal consumer LastPass account. That personal account can then be linked to the enterprise WCM account. While you are at WCM, you can login and use your WCM account as your daily driver with all the premium features and access to the personal identities, due to the linked account setup.
You can find out more about linking your accounts together in our LastPass guide.
May 19, 2021
You may have already updated your password to comply with our new password policy, but how are you going to remember it? Plus, the gold standard of password hygiene is to ensure all of your work and personal accounts have different passwords. Does that mean you have to memorize dozens of different passwords?
May 18, 2021
ITS is in the process of upgrading Windows 10 computers on the WCM network to version 20H2. We're doing this to make sure that all Windows computers are up-to-date so that they stay current with Microsoft support and security, and don’t pose a security risk to the WCM network.
This upgrade will offer a scoped set of features for performance improvements, enterprise features and quality enhancements. You can read more about Windows 20H2 here.
May 18, 2021
ITS released a few key updates to Zoom we think you’ll enjoy. In order to use these new features, you must be using the most up-to-date version of Zoom. For instructions on how to update Zoom, read: How to: Update your Zoom Client.
How can the study team get access to the completed forms in DocuSign?
The consenting investigator will automatically have access to the completed ICF and should ensure they download it for their research records as soon as possible as it will only be stored in DocuSign for 12 months. DocuSign can be designed to send a link to other study team members as well. Please refer to the DocuSign knowledge base article for guidance.
Will participants get a copy of their consent from DocuSign?
Yes. Once the ICF is completed by all parties, the participant will receive an email with a link to download the fully executed ICF. The study team should explain to participants that they should download the PDF as soon as possible, because it will only be stored in the DocuSign repository for 12 months.