What happens to my LastPass account if I leave WCM?
Your institutional enterprise account would be converted to a personal LastPass account if you leave WCM. Items that might have been shared with you among WCM colleagues within the enterprise account would be lost, but personal items saved in the enterprise account would remain available to you. To ensure no data loss, we recommend that personal items are stored in a personal consumer LastPass account. That personal account can then be linked to the enterprise WCM account. While you are at WCM, you can login and use your WCM account as your daily driver with all the premium features and access to the personal identities, due to the linked account setup.
You can find out more about linking your accounts together in our LastPass guide.
How can the study team get access to the completed forms in DocuSign?
The consenting investigator will automatically have access to the completed ICF and should ensure they download it for their research records as soon as possible as it will only be stored in DocuSign for 12 months. DocuSign can be designed to send a link to other study team members as well. Please refer to the DocuSign knowledge base article for guidance.
Will participants get a copy of their consent from DocuSign?
Yes. Once the ICF is completed by all parties, the participant will receive an email with a link to download the fully executed ICF. The study team should explain to participants that they should download the PDF as soon as possible, because it will only be stored in the DocuSign repository for 12 months.
Does DocuSign eConsent support ICF amendments or changes?
DocuSign eConsent supports version control of the ICF documents.
Once the IRB has approved a protocol amendment or continuing review that includes changes to the ICF, the updated ICF can be uploaded into DocuSign by the study team. It is the study teams’ responsibility to keep the eConsent up-to-date, including amending the project every year after the IRB issues a newly stamped ICF (even if there are no other changes). The JCTO does not need to review any updates to the eConsent in DocuSign.
I have created my eConsent in DocuSign, can I begin consenting?
Yes, you can begin a soon as you have created your template. You do not need validation from the JCTO.
How do I login to DocuSign?
Once your account has been activated by the JCTO, login via app.docusign.com and enter your WCM/NYP email address and follow the single-sign-on process.
How do I request a DocuSign eConsent?
Please contact econsent-support@med.cornell.edu to request an account.
