November 10, 2020

Apple has released its newest operating system, Big Sur, on November 12. ITS has completed testing of Big Sur to ensure compatibility with our applications and services. At this time, we have resolved all severe incompatibilities and are pleased to announce that Big Sur is approved for use on WCM computers.

October 29, 2020

Yesterday evening, the FBI announced a “credible threat” of cyberattacks against the healthcare and public health sector. Often, ransomware enters an organization through phishing emails from external senders and then propagates throughout the network once inside. ITS is taking this threat seriously and is increasing our security monitoring against known indicators of this threat.

You can stay safe by following these tips to detect phishing:

October 19, 2020

When you’ve been quarantining for several months, some things start to look more appealing, like attempting one of those TikTok dances and trying to best that old lady who is surprisingly spry for her age. 

October 16, 2020

ITS has made some recent enhancements to JAMF, the tool we use to manage your tagged Mac. 

Here are the new enhancements we’d like you to know about:

WCM App Store on a Mac

October 12, 2020

I will circle back with you after Daniel Tiger and before EOD.

Eight months into the pandemic, most of us are merging work and home in new and unusual ways. Kitchen tables are desks, and bedroom closets double as a quiet space for conference calls. You also may be sharing your computer with a different set of co-workers, which means it’s a good time to double-check that you’re safeguarding WCM data while you’re WFH.

October 5, 2020

As if we didn’t have enough to worry about with the pandemic, scammers are taking advantage of COVID-related anxieties and fears and using them to target unsuspecting people.

October 2, 2020

In support of the EpicTogether East Campus go-live, ITS expanded support Saturday, October 3rd through Thursday, October 8th.

Library SMARTDesk hours have been extended. If you need hands-on assistance with your WCM device, the SMARTDesk will be available 6AM to 10PM, Monday through Thursday. The SMARTDesk will return to a regular 9-5 schedule on Friday, October 9th. Reservations are strongly recommended to avoid a wait.

October 1, 2020

We’re baaaaaack! It’s October, which means it’s National Cybersecurity Awareness Month. In ITS, we know that IT security isn’t at the forefront of everyone’s minds when they log into their computer. To be fair, we put a lot of security protocols in place to protect your data, but remaining vigilant about cybersecurity is key!   

September 22, 2020

Update: Following an announcement that passcodes would be required for all meetings starting 9/27, Zoom made a decision to NOT enforce the passcode requirement for educational institutations, which includes Weill Cornell Medicine. Therefore, ITS did not make passcodes mandatory for Zoom meetings, but we still encourage you to ensure your meetings are as secure as possible. For tips on how to secure your meetings visit our post on how to prevent Zoombombing.