Microsoft 365 Upgrade Checklist

Before

  • Do not turn off your computer during the upgrade
  • Back up your Outlook signature as it might not carry over. The easiest way to do this is copy and paste your signature into a Word doc and save it. You can recreate the signatures in Outlook after the upgrade.
  • Close all open Office applications
  • The installation can take up to 90 minutes to complete
  • Microsoft Office 365 is only compatible with with 64-bit version of Windows. Check Microsoft Support to determine which version of Windows you are running.
  • If a previous version of Office is installed, it will be uninstalled prior to the installation of Office 365

During

  • Launch the WCM App Store on your computer, and find the Microsoft Office 365 software package. For more instructions on how to do this refer to this guide: How to download Office on a tagged computer
  • Click Install (Mac) or Get (PCon the Microsoft 365 application package. You will see the message "Microsoft Office 365 is installing. . ."
  • When the installation is complete you will see a "Completed/Finished" indicator

After

  • We recommend that you restart your computer after the installation is complete. Please restart before contacting the Support Desk with any issues. 

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