What support is offered for the website following launch?
We offer a wide range of day-to-day business services to help maintain, optimize, and tune your website as part of your business plan. See the Web Maintenance service for more information.
If I build my website myself using a website builder, will ITS support it?
No. Websites doing official college business must be built following the official college website standards.
Are there other content management systems that we can build our website on?
Drupal has been selected as the content management platform for WCMC.
ITS has been notified of a malicious email that users at Weill Cornell may have received in their inboxes. Links have
been removed from the message below and the text appears as it was originally written so that users can more easily
identify the malicious email and delete it.
Date: Wednesday, March 18, 2015 at 9:27 AM Subject:
ITS-HELPDESK
Our general system upgrade is in progress to fix all bugs and provide our web-mail users
with a better experience, follow the link fill in your details below for your upgrade. [MALICIOUS LINK
As the old saying goes, a picture is worth a thousand words, especially when it helps you resolve an IT issue! Now, when you open an incident in myHelpdesk (myhelpdesk.med.cornell.edu), you have the option to attach a file to your ticket that our service technicians will be able to view.
Fully qualified domain names can be used, but with two conditions:
With limited exceptions, the canonical/primary domain name for your website must be an institutional domain name, of the format unit.weill.cornell.edu or unit.weillcornell.org.
The fully qualified domain name must be transferred to ITS for technical management
ITS supports the entire community of Weill Cornell -- from students and staff members to researchers and visitors. Make sure you're set up and secure by reading our guides below. They explain things to do, services to explore, and the policies you should know.
The Information Technologies & Services department (ITS) provides comprehensive IT infrastructure, management, service, and support for the Weill Cornell Medicine community. With its wide range of expertise in new and emerging technologies, ITS plays a vital role in advancing the institution’s mission in educational technologies, biomedical research, and patient care.
This page provides a listing of all WCM IT policies. Please note that WCM adheres to many IT policies disseminated by Cornell University. WCM IT policies are Weill Cornell-specific supplements to University policy, and in some cases may be more stringent than those used at the University. WCM faculty, staff, students, and affiliates are expected to be aware of and comply with these policies. Please check this page frequently for changes, updates, and new policy postings.
The ITS Security team is responsible for maintaining a secure computing environment for Weill Cornell.
ITS uses proactive and reactive technologies and best-practice processes to ensure a safe and secure computing environment for all faculty, staff, students, and guests of WCMC. Security and privacy compliance training provides instruction on how departments can best meet the requirements of state and/or federal regulations (e.g. HIPAA) that have an IT component to the regulation.
