ITS is pleased to announce our upcoming migration to Office 365. Read on to find out how this transition will benefit you!

What is Office 365?
Office 365 is Microsoft’s new cloud-based email and desktop application service. It combines the functions of Outlook, Word, Excel, and other MS Office products into a web-based, cross-platform system – with a huge mailbox! This is the same service currently used by the Ithaca campus.

ITS is currently researching and addressing a new security issue known as the "Shellshock Bug." Shellshock is a flaw in a piece of software that is built into a majority of machines that connect to the Internet, including servers, computers, and mobile phones. This vulnerability can allow hackers to take control of an entire device. Similar to Heartbleed, Shellshock is a widespread issue affecting users and companies worldwide.

How will this affect you?
Our Security Team has already begun applying the necessary

ITS is beginning preliminary support for Android mobile devices. Because we are using Android security controls that are relatively new, both to ITS and industry, we are initially providing this service in beta. A beta designation indicates that small-group testing has been successful, and we are ready for those in the institution who are willing to try a pre-production service to sign up.

The control we are using to effectively secure Android devices is called "containerization." Containerization separates work and personal data and applications, while

Apple will soon release iOS 8, along with its new iPhone 6. When any major operating system or device is introduced to the public, ITS tests these new products to determine their compatibility with our services.

Devices affected by iOS 8 upgrade

These devices will be able to download iOS 8. Older models will not be affected:

• iPhone 4S and higher
• iPad 2 and higher
• iPod touch 5th generation and higher

Recommendations for iOS 8 upgrade

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue:

The ITS Service Desk will operate on a holiday schedule during Labor Day weekend. Please note the following changes in schedule:

Friday, August 29

Phone support: 7 a.m. - 5 p.m.

SMARTDesk in the Wood Library: 9 a.m. - 6 p.m.

Saturday, August 30

Phone support: Unavailable

SMARTDesk in the Wood Library: 10 a.m. - 4 p.m.

Sunday, August 31

Phone support: Unavailable

SMARTDesk in the Wood Library: 12 p.m. - 6 p.m.

Earlier this year, ITS introduced you to Microsoft Lync Beta as a new WCMC solution for communicating with your colleagues at WCMC and NYP. Lync allows you to communicate with others at WCMC/NYP via chat sessions, conference bridges, or through online phone calls similar to Skype. You can even use your mobile device to send messages, make calls, and share documents via Wi-Fi.

Yesterday, several news outlets reported the theft of 1.2 billion Internet user names and passwords, collected from multiple websites. The breach was discovered by Hold Security, a security and risk firm, who identified a group of hackers responsible for stealing information from over 420,000 web and FTP sites.

How does this affect you?

The Weill Cornell Medical Library is undergoing substantial renovation. On Tuesday, July 8, 2014, the Library will be temporarily closed to accommodate an internal relocation for the renovation. From July 9 to September 1, the front room of the Weill Cornell Medical Library will be closed and patrons must access the Library using the "Night Entrance" to the 24/7 space, located in the LC corridor, past the Griffis Faculty Club, near the LC elevators, during this time.

Welcome to this edition of Inside ITS! Inside ITS keeps users informed about technology services available at Weill Cornell.

In this issue: