Welcome to the new electronic version of the Inside ITS Newsletter! Inside ITS will continue to keep users informed about technology services available at Weill Cornell.

In this issue:

As mentioned previously, ITS will need to power down its data center located at 575 Lexington Avenue due to an electrical shutdown planned by the building's management. The data center will be powered down from 6 p.m. on Friday, February 28 to 4 p.m. the following Saturday.

How will this affect you?
As a result, you may experience intermittent connectivity or be unable to use the following services:

After 10 years in production, the National Lambda Rail (NLR) network will shut down permanently on Monday, February 17. Partially in response to this, ITS has increased the Internet2 network connection from 200 megabits to 1 gigabit. Most network traffic bound for the NLR will instead reroute through the Internet2 connection. Data shared with institutions not on Internet2 will instead travel over the standard Internet connection.

How will this affect you?

The ITS Service Desk will be closed on Monday, February 17 in observance of Presidents' Day. This includes both phone support and walk-in service at the SMARTDesk in the Wood Library.

If you require assistance after hours, please email support@med.cornell.edu and one of our technicians will respond as soon as possible.

We will resume our normal hours of operation on Tuesday, February 18 (see schedule below).

The property management group that oversees Weill Cornell's 575 Lexington Avenue location has announced that it will be coordinating an electrical shutdown with Con Ed on Friday, February 28. All electrical power at 575 Lexington will be disconnected Friday evening.

In preparation, ITS will begin powering down its data center in the building at 6 p.m. on February 28. ITS will restore services on Saturday afternoon at 4 p.m.

ITS has officially launched our VIVO Public Beta, Weill Cornell's online search tool that connects researchers and faculty across disciplines. As previously announced, VIVO includes your publications, teaching, service, federal grants and other information regarding your work. VIVO will eventually replace our current Research Profile System (RPS) and offer users a central location to retrieve information about all researchers and faculty, including postdoctoral associates and fellows.

What can I do in VIVO?

On Friday, January 31, ITS will launch its VIVO Public Beta service to the WCMC community. Funded by the NIH and developed at Cornell University, VIVO offers researchers a polished web presence full of information about you and your work. Having accurate information about you and your work allows you to attract funders and collaboration opportunities, and receive proper credit for your activities.

Researcher Profile System (RPS) will be phased out

ITS has received several reports about a spam message appearing in some users' inboxes. The message reads as follows:

Subject: Outlook Communications update !!!

Dear Mailbox User

Please be informed that your Email account on file has been listed for suspension and will be disabled shortly if not Activated Now. Errors were discovered in your account. For security reasons, you are required to secure and please click here to Upgrade your mailbox and its quota size.

ITS help desk
ADMIN TEAM

The ITS Service Desk will be closed on Monday, January 20 in observance of Martin Luther King Day. This includes both phone support and walk-in service at the SMARTDesk in the Wood Library.

If you require assistance after hours, please email support@med.cornell.edu and one of our technicians will respond as soon as possible.

We will resume our normal hours of operation on Tuesday, January 21.

The ITS Service Desk will operate with a holiday schedule during the weeks of Christmas and New Year's. Our hours of operation will be as follows:

Tuesday, December 24 (Christmas Eve)
Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.

Wednesday, December 25 (Christmas Day)
Phone support and walk-in service at the SMARTDesk will be unavailable.

Tuesday, December 31 (New Year's Eve)
Phone support: 7 a.m. - 5 p.m.