Starting in June, ITS will be transitioning five of its training courses to our new Weill Training Management System (WTMS). WCMC employees will be able to check our course catalog and register online for the following courses. Click on each course for a detailed description of the content and format:

ITS is pleased to announce that the WCMC Events Calendar can now be accessed through a free native iOS application. This new app allows users to view and search the Events Calendar, as well as add events directly to their device's calendar.

ITS is pleased to announce that the SMARTDesk has extended its regular hours of operation to Sundays! Starting Sunday, June 1, you can visit the SMARTDesk in the Library Commons from 12 p.m. to 8 p.m. for help with tech support issues.

About the SMARTDesk
The SMARTDesk offers convenient walk-up IT service for employees and students at Weill Cornell. While you can come to the SMARTDesk for virtually any IT-related issue, the most common reasons to visit are:

ITS has blocked malicious links in spam messages that users at Weill Cornell may have received in their inboxes. Some users have received the following messages:

Spam Message #1:

From: Weill Cornell Medical College (This sender may vary.)
Date: May 28, 2014 at 4:04:55 AM EDT
To: Undisclosed recipients:;
Subject: Re

your account has been disabled due to possible login errors detected on your account from an unrecognised
Device in South Africa, Johannesburg (IP=41.150.142.100)

Earlier this month, we informed you about Microsoft's decision to cease all support for their Windows XP operating system. As a result, ITS is helping users still on XP upgrade to Windows 7. One of the main reasons for this is to ensure all of the computers connected to our network are up-to-date with security protocols that ITS has established to prevent malicious attacks.

Here is some information you need to know about Windows 7 and your online security at Weill Cornell.

What are the risks of using Windows XP?

If you travel frequently to different campuses for business or research, you'll soon be able to access wireless Internet with ease.

This summer, ITS will be launching eduroam, a wireless access service used by thousands of educational institutions in the United States and worldwide. When you visit a participating institution, you'll be able to obtain wireless access by using your own WCMC credentials. No complicated setups. No need to memorize different user names and passwords.

eduroam Benefits

A spam message has recently appeared in some users' WCMC email accounts attempting to gather information on passwords. The message reads as follows:

From: WCMC Alert (This address may vary.)
Date: May 9, 2014 at 8:23:06 AM EDT
To: Recipients
Subject: Email Update.

Dear User,
Please validate your account. To perform this action CLICK HERE

Thank you.
©2014 Weill Cornell Medical College.

ITS is aware of issues affecting our Electronic Routing Form (ERF) system used by our Weill Cornell Research community. Issues with our ERF server have created downtime periods when users are unable to access the site.

We apologize for the disruptions you may have experienced as a result. ITS is currently analyzing the situation and determining the best course of action to decrease performance issues in ERF. Unfortunately, there is no set timeframe on when we expect a resolution, but we will continue to update the research community on our progress.

Update: WTMS has been retired and replaced with LMS.

Microsoft released Security Advisory 2963983 regarding an issue that affects Microsoft Internet Explorer versions 6 through 11.