You can view available courses by logging into the Weill Business Gateway (WBG) and clicking the "My Workspace" tab, and then the "Learning" tile. You will see your own learning portal with courses you can take.

LMS is an online portal that allows WCM students and staff to conveniently review course offerings, register and complete training. Users with administrator/instructor roles can add course content and use LMS to administer training to end users.

If you don't want to receive a digest, you can change your settings in your Proofpoint account:

1   Log into antispam.med.cornell.edu

2   Click "Profile" on the left sidebar

3   Select "Settings"

In the "My Settings" window, uncheck the box next to "Send digest with new message in my End User Digest." If this box is unchecked, you will no longer receive a digest.

By default, you will receive an End User Digest once a day around 6 p.m. (EST) if messages have been placed into your quarantine since the last digest was sent.

On an Android device, ITS configures an Android Enterprise Work Profile which is a secure environment within your mobile device. The Work Profile separates institutional or enterprise data from your personal data. This separation happens seamlessly and is almost transparent to the mobile device user. It also offers encryption and extra security. This not only encrypts institutional data, but it makes you HIPAA compliant, a prerequisite for mobile data and content at WCM.

On your Android:

• Applications in the Work Profile will still reside alongside your current applications, but will display a small briefcase badge.

Important: As a part of security and separation within the Work Profile, items may be brought into the Work Profile but not outside of it. You may delete items within the Work Profile, but you cannot save a secured item outside of the Work Profile.

At this time, MobileIron can be installed on Apple iOS devices (i.e., iPhones and iPads) running iOS 11 or above, and Android devices running Android 8.x or above.

No, ITS requires MobileIron be installed and configured in order to access these services.

When MobileIron is installed on the device, a list of "profiles" with configuration settings will appear under Settings > General > Device Management. Among the profiles is an "Exchange Account" setting, which is a configuration profile that sets up your email and appears in the "Mail" app and the "Mail, Contacts, Calendar" settings. The "Password Policy" profile appears under the "Restrictions" area, which enforces a passcode to unlock the device.

The other settings that are deployed include additional features that provide easy access to the network, such as connecting to WCMC Wi-Fi networks. ITS also has some "web clips," which are bookmarks that point you to WCM Emergency information and other helpful internet resources. ITS can also deploy or publish "managed applications," which are applications that can be used for work purposes, such as Box. ITS also have the ability to deploy paid applications, which may occur in the future.

Most noticeably, you'll see two key apps installed on your device, which are described below:

MobileIron: The MobileIron app allows ITS to apply and enforce certain settings on your device to ensure security. You do not need to configure any settings in this app and will most likely not need to access it. However, ITS can use MobileIron to send important messages to your mobile device and suggest upgrades to applications that are relevant for WCM (e.g., Box, Zoom, etc.).

WCM App Store: The WCM App Store is our internal app store, making applications relevant to the WCM community available for download. Some apps will install directly, while others may lead you to the App Store where you can download the recommended application. You can periodically check this feature in the future as ITS recommends more apps to the Weill Cornell community.

MobileIron also changes security settings on your mobile device once it's been installed. When your mobile device remains idle for a period of time, it will automatically lock and require a passcode of your choosing to unlock it. Per Apple's default settings, if you fail to input the correct passcode 10 times in a row, your mobile device will be completely wiped. (If this happens, you would need to input all your information from scratch or restore your information using a backup from iTunes.)

MobileIron collects the following information about your device:

• Identifying information about you, the end user, so ITS is aware who the device belongs to. This includes your name and your WCMC email address. 
• Device specifications, including the make and model of the device you are using, the device's phone number (if necessary), the device's operating system and version, your cellular/data provider, the device serial number, status of the battery percentage, etc.
• Amount of used and available space on your device.
• A list of WCMC-deployed (“managed”) applications on your device (ITS cannot see any personal applications that you may have installed).
• Location data, if you grant permission to the MobileIron application, in the event your device is lost or stolen and you request ITS to help you locate it. Please note that ITS does not use this data to actively monitor your location and it will only be viewed at your request.
• Status of the MobileIron application, the security certificate, and security status. 
• An inventory of installed security certificates, security compliance profiles (e.g., password settings), WCMC-deployed (“managed”) applications as well as a log of Mobile Device Management (MDM) communications (e.g., last check-in time with the server, diagnostic errors).