As a follow-up to this week's announcement about the Heartbleed Bug, ITS has been researching and gathering information around the bug's impact on the security of WCMC staff and information systems.

How will this affect you?
We are continuing the monitor the situation, but at this time, it appears that the impact on WCMC systems has been small. Therefore, we are not requiring that WCMC users change their main password (the password used with your CWID for most systems). However, it is considered a best practice to change passwords

ITS is aware of a security issue known as the "Heartbleed Bug." Heartbleed is a flaw in OpenSSL, which is used to encrypt data on a majority of websites, including WCMC sites. This vulnerability allows hackers to obtain the secret keys used to encrypt web traffic and can expose usernames, passwords and other sensitive data.

How will this affect you?

ITS is excited to announce the upcoming release of the Weill Training Management System, a new addition to the Weill Business Gateway to manage and deliver training and development.The system will officially launch as a pilot on April 28, 2014 for Weill Cornell employees.

Why Weill Training Management System?
The Weill Training Management System will offer a convenient way for you to register for and take training. You can easily self-register for and reschedule instructor-led training, as well as take self-paced courses online.

ITS has been made aware of a "spear-phishing" attempt at WCMC. "Spear-Phishing" is the act of sending a highly targeted email or message to an individual in an attempt to gather information, such as account passwords and financial information. This information may then be used to perpetrate fraud or other illegal activity.

Please be aware that these messages can come from any account, including compromised med.cornell.edu email addresses. If you are uncertain or uncomfortable with an email you receive, please contact the ITS Service Desk immediately for assistance.

It is a distinct pleasure to announce that Terrie Wheeler will be joining Weill Cornell as the new Director of the Samuel J. Wood Library and the C.V. Starr Biomedical Information Center effective June 2. In her new role, Terrie will lead an ongoing transformation of the library to a next generation facility supporting next generation science, care, and education.

Apple today released iOS 7.1 which is an update for its mobile operating system. ITS has identified an incompatibility with this iOS update and our Mobile Device Management (MDM) system, also known as Mobile Iron or “myDevice”.

How this affects you:

Your iPhone or iPad will prompt you to update to iOS 7.1. Please disregard this update until ITS is able to update our Mobile Device Management system; otherwise you may lose connectivity to Exchange Email and Calendar if you accept this update prior to our systems upgrade.

Welcome to the new electronic version of the Inside ITS Newsletter! Inside ITS will continue to keep users informed about technology services available at Weill Cornell.

In this issue:

As mentioned previously, ITS will need to power down its data center located at 575 Lexington Avenue due to an electrical shutdown planned by the building's management. The data center will be powered down from 6 p.m. on Friday, February 28 to 4 p.m. the following Saturday.

How will this affect you?
As a result, you may experience intermittent connectivity or be unable to use the following services:

After 10 years in production, the National Lambda Rail (NLR) network will shut down permanently on Monday, February 17. Partially in response to this, ITS has increased the Internet2 network connection from 200 megabits to 1 gigabit. Most network traffic bound for the NLR will instead reroute through the Internet2 connection. Data shared with institutions not on Internet2 will instead travel over the standard Internet connection.

How will this affect you?

The ITS Service Desk will be closed on Monday, February 17 in observance of Presidents' Day. This includes both phone support and walk-in service at the SMARTDesk in the Wood Library.

If you require assistance after hours, please email support@med.cornell.edu and one of our technicians will respond as soon as possible.

We will resume our normal hours of operation on Tuesday, February 18 (see schedule below).