On Friday, January 31, ITS will launch its VIVO Public Beta service to the WCMC community. Funded by the NIH and developed at Cornell University, VIVO offers researchers a polished web presence full of information about you and your work. Having accurate information about you and your work allows you to attract funders and collaboration opportunities, and receive proper credit for your activities.

Researcher Profile System (RPS) will be phased out

ITS has received several reports about a spam message appearing in some users' inboxes. The message reads as follows:

Subject: Outlook Communications update !!!

Dear Mailbox User

Please be informed that your Email account on file has been listed for suspension and will be disabled shortly if not Activated Now. Errors were discovered in your account. For security reasons, you are required to secure and please click here to Upgrade your mailbox and its quota size.

ITS help desk
ADMIN TEAM

The ITS Service Desk will be closed on Monday, January 20 in observance of Martin Luther King Day. This includes both phone support and walk-in service at the SMARTDesk in the Wood Library.

If you require assistance after hours, please email support@med.cornell.edu and one of our technicians will respond as soon as possible.

We will resume our normal hours of operation on Tuesday, January 21.

The ITS Service Desk will operate with a holiday schedule during the weeks of Christmas and New Year's. Our hours of operation will be as follows:

Tuesday, December 24 (Christmas Eve)
Phone support: 7 a.m. - 5 p.m.
SMARTDesk in the Wood Library: 9 a.m. - 4 p.m.

Wednesday, December 25 (Christmas Day)
Phone support and walk-in service at the SMARTDesk will be unavailable.

Tuesday, December 31 (New Year's Eve)
Phone support: 7 a.m. - 5 p.m.

As a result of ongoing organizational changes, Web Maintenance services for NYP websites will be transitioning to a new vendor. ITS Web Communications will no longer be providing these services for hospital web sites beginning January 1, 2014.

How will this affect you?
On Friday, December 20 at 5 p.m., the existing NYP Web Maintenance service will be closed to new tickets. Users will still be able to log into the system and review or comment on existing requests. All open tickets should have the work completed by Tuesday, December 31.

You're invited to SMARTFest 2013!
All WCMC faculty, staff, and students are invited to attend our SMARTFest on Thursday, December 19, 2013 starting at 10 a.m. in the Uris Auditorium.

What is SMARTFest?

It is our pleasure to announce the appointment of Krishna Sankhavaram as the new ITS Director of Research Administrative Computing. Krishna comes to Weill Cornell from MD Anderson where he was the Director of Research Information Systems and Technology Development since 2005. While there, he was responsible for a full suite of administrative systems, as well as the development of a high performance computing facility supporting computationally intensive research.

Due to upcoming construction in the Selma Ruben Conference Center (WGC 2), meetings scheduled in this location will be moved to the Belfer Research Building (BRB) on 69th Street beginning February 1, 2014.

How will this affect you?
Meetings previously scheduled in the Selma Ruben Conference Center will be relocated to a comparable room in the BRB Conference Center on the second and third floors until construction is complete (slated for December 2014). WGC 2 cannot be reserved while there is construction.

ITS has received reports from several students regarding intermittent wireless connectivity and poor reception within the Olin and Lasdon Hall buildings. As a result, we have accelerated our project to improve wireless services in these areas. Additional wireless access points will be installed in and around the dorms rooms between February and May of 2014. More access points will increase the coverage and speed of the wireless network in Olin and Lasdon Halls.

ITS has tested all major WCMC services with Apple's new operating system, OS X Mavericks. Based on our findings, there seem to be no compatibility issues with the majority of services ITS provides, such as email and calendar (Microsoft Outlook) services, and other applications, such as Epic, VDI, and Weill Business Gateway.

Although ITS supports Apple Mail and iCal, we highly recommend using Microsoft Outlook or Webmail