September 17, 2013

Apple will release iOS 7 on Wednesday, September 18, along with their new iPhones, the 5C and 5S, later in the week on Friday, September 20. When any major operating system or device is introduced to the public, ITS tests these new products to determine their compatibility with our services.

Devices affected by iOS 7 upgrade

These devices will be able to download iOS 7. Older models will not be affected:

September 17, 2013

Starting September 17, a Mobile Device Charging Station will be available to all Wood Library patrons. The station will allow you to charge a variety of cell phones and tablets for free. Simply place your mobile device in one of the station's secure lockers, and receive a full charge on your device.

August 26, 2013

Lately, ITS has received multiple reports of fraudulent emails, most recently citing inboxes that are over quota. These suspicious, or “phishing,” scams are attempting to access your personal data, or lead you to malicious websites.

To protect yourself and the college against these attempts, please remember the following tips:

Tips to protect your identity online

August 26, 2013

In observance of Labor Day, the ITS Service Desk will operate with a holiday schedule during the weekend. Our hours of operation will be as follows:

Friday, August 30

Phone support: 7 a.m. - 5 p.m.

SMARTDesk in the Wood Library: 9 a.m. - 6 p.m.

Monday, September 2

The Service Desk will be closed.

Tuesday, September 3

The Service Desk will resume regular hours of operation (see below for schedule).

August 12, 2013

The Faculty Room (A-126) will be closed from Sunday, August 18 to Sunday, August 25 due to scheduled maintenance and repairs.

When making a reservation for this time frame, A-126 will be unavailable. However, ESO will provide a room comparable to A-126 if available.

We appreciate your patience as we work to provide you with optimal meeting spaces.

To reserve one of our meeting spaces, please visit our website at www.weill.cornell.edu/events.

August 2, 2013

The Event Services Office is proud to announce that it is offering a new premium Wi-Fi service at Weill Cornell. This premium Wi-Fi service will be offered for a fee during department meetings, external events, and conferences in our centralized spaces. It will provide a means for people participating at events here at the College to gain quick and easy access to the Internet through their personal mobile devices and laptop computers.

July 10, 2013

Effective immediately, pricing for color printing in the Medical Library has decreased from $1.00 per exposure to 50¢ per exposure. This updated pricing will be reflected in all PaperCut accounts when documents are released for print. Black and white copies are still 10¢ per exposure.

Please visit our website if you have any questions about using PaperCut to print your documents at the Library, or adding credit to your account.

July 1, 2013

In observance of Independence Day, the ITS Service Desk will operate with a holiday schedule during the week. Our hours of operation will be as follows:

Wednesday, July 3

Phone support:
7 a.m. – 5 p.m.

SmartDesk in the Medical Library:
9 a.m. – 6 p.m.

Thursday, July 4

The Service Desk will be closed.

Friday, July 5

The Service Desk will resume regular hours of operation (see below for schedule).

June 21, 2013

On Monday, June 24, ITS will be introducing PaperCut, our comprehensive print management system, to the Medical Library. All Weill Cornell faculty, staff, and students will have an account already set up to start using this system next week. Here's what you can expect with the new system:

Better printing options

May 23, 2013

Mailbox sizes increase to 5GB
Starting May 25, 2013, ITS will begin updating all WCMC email accounts to reflect a minimum storage space of 5GB, increasing from 1GB. This change will be done automatically, giving all users significantly more space to store emails at no additional charge. Departments that have been paying for 5GB of space or more will see the change reflected in their invoice after May 25.