Online Forms
Faculty, staff and students wishing to request core ITS services can use the online forms available through myHelpdesk, under "Request Something." A valid CWID and authorization to submit forms are required to log into the application. Some commonly used services are listed below but be sure visit myHelpdesk for our full catalog.
Our team of Liaisons help personally connect with our community as part of our commitment to delivering the right information at the right time.
Through collaborative partnerships across Weill Cornell Medicine’s tripartite mission, our Liaisons strive to:
Technology is constantly changing, growing increasingly complex and inter-related with other technology from a variety of sources. ITS can assist you in matching your needs to a range of technology solutions based on cost, functionality, technical architecture, and support resources.
⚠️ NOTICE: The SMARTDesk is operating on a reduced schedule; please see the sidebar for the current schedule. Appointments are required.
Our SMARTDesk offer service for employees and students at Weill Cornell requiring in-person IT assistance. While you can come to the SMARTDesk for virtually any IT-related issue, the most common reasons to visit are:
WCM myHelpdesk is the place to go if you need ITS Support. It is a self-service web portal that lets you:
What if my website shares branding with NYP?
Joint initiatives and units that are housed administratively within the College can have websites developed by ITS. Joint initiatives and units that are housed administratively within the Hospital should contact NYP Marketing for web site projects.
We have a website design ready, can someone there build it for us?
Websites built for official college business must adhere to design standards as defined by Digital Engagement and External Affairs. Please contact the Digital Engagemeent team for further details.
What support is offered for the website following launch?
We offer a wide range of day-to-day business services to help maintain, optimize, and tune your website as part of your business plan. See the Web Maintenance service for more information.
