Information Technologies & Services

How do I find the tag number on my Mac?

For instructions on how to find the ITS tag number for your Mac computer, check out this Knowledge article: HowTo: Find the tag number for your Mac

Introducing the all-new Skillsoft Percipio

June 27, 2022

One of our online training libraries – Skillsoft – has a brand-new look and content. Skillsoft Percipio now includes a number of great features for people looking to learn new skills.

Percipio allows you to receive personalized recommendations that deliver relevant materials aligned with your interests. Access new role-based and skill-based learning paths, including videos, books, audiobooks, hands-on practice labs, and coding sandboxes.

Percipio homepage on a computer screen

TipUp: Manage spam messages in Proofpoint

June 16, 2022

If you’re expecting an email from an external sender, but it’s not in your inbox, is it lost forever? Not necessarily – it may be sitting in your Proofpoint account! With Proofpoint, you can manage external emails that end up quarantined as suspected spam, and decide which messages should be filtered to your inbox, and which should be removed for good.  

Man looking for emails on his computer

Add bookmarks to your PDFs in Adobe Acrobat

May 24, 2022

Got a lengthy document? Make navigation a little easier by adding bookmarks, which act as internal links to take you to various parts of your file.  

Watch our latest TipUp to learn more, check out Adobe's help site, and visit our TipUp site to view our past episodes! 

Image of papers with a bookmark on one of the pages

What do I do with my current computer when I get my new Evergreen computer?

If you are currently using an ITS-tagged computer, follow the steps below depending on the type of computer you are using.

1)    If you are using an Evergreen computer, return it to ITS. 

2)    If you are using a personal computer, it is yours to keep. You have a few different options: 

a)    Your computer can remain supported (i.e. tagged) and you can continue to use it as a work computer. This requires your department to continue to pay connect fees. Contact your Department Administrator to determine whether this is an option for you. 

b)    Your computer can be disconnected if you no longer need it as a work computer. Contact your Department Administrator to begin the process of disconnecting.

3)    If your computer is department-owned, contact your Department Administrator. 

 Your DA will help you determine which steps to take next. (e.g. Return the computer to the ITS department, return the computer to your department, or keep the computer as a personal device. This requires the permission of your DA, and requires you to submit a disconnect request.)

Changes to Wells Fargo payment notifications

May 20, 2022

Starting Tuesday, May 17th, Wells Fargo began to transition the way they send email notifications about payment reimbursements. You receive these email notifications when you submit a Payment Requisition or Travel & Expense eForm in WBG, and choose to have your payment issued via direct deposit. 

What is changing with the way Wells Fargo sends notifications?

girl on computer

Let LinkedIn Learning & Skillsoft help you set goals!

May 19, 2022

WCM employees are encouraged to set annual goals to work toward benchmarks and grow professionally. When setting your goals for the next fiscal year with your managers, don’t forget that LinkedIn Learning and Skillsoft can be great resources! You can access thousands of courses to learn new technology, customer service, leadership, and other professional topics.  

Archery target with an arrow in the center

I'm having issues connecting to AnyConnect VPN on my Evergreen. Am I doing this right?

1. When the Cisco AnyConnect screen appears during your Evergreen PC/Mac setup, make sure "Weill Cornell Medicine VPN - User" appears in the window. If this is missing or you have problems connecting, type: "vpn.weill.cornell.edu/wcmvpnuser" in the window. Click Connect. 

any connect VPN screen one

2. In the Username window, enter your CWID. In the first Password window, enter your WCM password. 


The Second Password window is tied to Duo, and you have two options: 

 

Option 1: Type the word "push" into the Second Password field. A Duo notification will automatically be sent to your device of choice (i.e., a mobile device, a tablet, or your landline). Verify your identity with the chosen method. Note that the Duo confirmation expires after about two minutes. If this happens, you need to log into AnyConnect again.

 

Option 2: Type a one-time Duo passcode into the Second Password field. (You need a mobile phone for this option.) To generate a passcode, open the Duo app on your mobile device or tablet. Select the Weill Cornell Medicine token, and tap the down arrow on the right of the screen. A six-digit passcode will display. Enter this code in the Second Password Field. 

Click OK.

Any connect VPN window 2

Supplier Terms and Conditions for Qatar

WCM-Q General Terms & Conditions of Purchase Order

CONTRACT OF SALE - This is an offer by Weill Cornell Medical College in Qatar acting through its Purchasing Division (hereinafter called "WCMC-Q"), to the Vendor to form a contract of sale. In making this offer, WCMC-Q expressly limits the acceptance of said offer by Vendor to the following terms and conditions and other provisions set forth on the face of this Purchase Order.

Supplier Terms and Conditions for NY

JOAN AND SANFORD I. WEILL MEDICAL COLLEGE AND GRADUATE SCHOOL OF MEDICAL SCIENCES OF CORNELL UNIVERSITY TERMS AND CONDITIONS OF PURCHASE ORDER (Updated March 14, 2022)