December 5, 2022

SMARTFest is back! More details about our upcoming event will be available in the coming weeks, so keep an eye out on your inbox. Visit our official event website at its.weill.cornell.edu/smartfest

SMARTFest 2023 Save the Date banner for Feb. 2, 2023

December 2, 2022

ITS has just released its FY22 Annual Report, available on the ITS website. 

In the full report, you will find ITS' progress from the past fiscal year, our goals for the next year, upcoming projects, and key statistics on our operations. 

Questions? Feedback? 

November 18, 2022

On Tuesday, Nov. 29 at 7 a.m., to help combat increasing fraud and attacks on our systems, ITS will implement a change in how you authenticate with Duo. Please follow the steps below:  

I keep receiving an automated message to enroll my badge, despite having already done so. What does this mean?

You may have already enrolled your badge, but might still receive this message from Imprivata:

You recently enrolled a badge with Imprivata. If you believe this is an error, contact your help desk immediately.

Typically, staff tend to wear multiple badges at once on their lanyards. The best way to resolve this would be to separate the badges because if multiple cards are brought close to the reader, it cannot easily distinguish which card you want to register. If you continue to experience this issue, despite only using one badge, please contact the Service Desk. 

Imprivata was installed on the computer I use, but I do not have a registered badge. How should I log in?

You have two options:

  1. You can still log in using your CWID by typing CUMC\yourCWID in the username field, and then typing in your password. 

  2. Speak to your practice manager to request an Imprivata license. 

October 31, 2022

Happy Halloween! You may be reveling in watching horror movies or telling ghost stories today, but nothing is scarier than having your data or identity stolen. ITS has some scary stories of our own in the form of common cybersecurity myths.   

October 26, 2022

With the holiday season fast approaching, many WCM faculty, staff, and students may be traveling internationally for business or leisure. Traveling abroad exposes your devices to unknown environments that could compromise your data security. If you’re planning to work while traveling, healthcare data is especially valuable to malicious outsiders.

October 26, 2022

With Weill Cornell Medicine focused on promoting employee wellness, ITS will be implementing a new feature in institutional Outlook accounts to automatically shorten meetings by five minutes. This will allow employees additional time between meetings, or an opportunity to take a few minutes for themselves before starting the next task.

What do you need to do?

Nothing. ITS will be implementing this change on Nov. 1. At that point, any meetings you create will automatically show a shortened duration for the meeting end time:

October 22, 2022

If you’ve ever been on a road trip with small children, you may be familiar with them incessantly nagging “Are we there yet? Are we there yet?” until you break down and respond.