For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

What is Two-Factor Authentication?

Two-Factor Authentication is a security best practice that requires more than one type of security method when logging in to an application. An authentication method can include something you know (a password or PIN), or something you have (a unique code).

Two-Factor Authentication adds an extra layer of protection that makes it more difficult for anyone to gain access to your accounts, even if your password has been compromised.

November 10, 2015

As we continue to adopt the new Weill Cornell Medicine brand and logo, please take a moment to update your email signature.

email signature

New WCM Email signature

November 10, 2015

Need to brush up on some of your tech skills? ITS Training will be holding its open Coaching Lab hours on Wednesday, November 11. Please feel free to attend at any point during the following times – no reservations needed:

 

1300 York Avenue, Library Collaboration Room &

575 Lexington Avenue, 9th Floor Pantry Area

10 a.m. – Noon

November 10, 2015

The Weill Research Gateway (WRG) is now available for use by faculty and staff at the college. Thanks to the collaborative efforts of Weill Cornell’s research administrative offices and ITS, WRG will soon host a number of applications that support research in one convenient online portal.
 
The new Conflicts of Interest Survey

The Exit button doesn’t work. How do I log out of WRG?

You can log out of WRG by closing your browser window.

What if I’m the Principal Investigator on a project for which I’m submitting a Study Specific Report (SSR)?

Select your own name from the dropdown menu.

One of my submissions was returned to me requesting more information. Where do I respond?

Click the folder icon in the top left corner of the Action Item. Respond in the comments section of the form.

I see I have an Open Action Item. How do I view more details?

If a submission is returned to you, you will see an Open Action Item on first page after login. Click the folder icon to view that action item.

How do I know if my submission in WRG was successfully received?

You will receive an email confirmation. You will also receive a notification if any action needs to be taken on your submission.

What do I do if I'm having trouble finishing my transaction in WRG?

In many cases, the Completed checkbox must be checked before clicking Submit. If this doesn’t work, there may be required fields that are not filled out. Review the form your submitting and check for any errors or missed fields.

If you continue to experience issues, contact the Service Desk.