How much does it cost to encrypt my laptop?

For any ITS-tagged laptop, encryption is provided at no additional charge. We are available to assist and provide "best effort" support to encrypt untagged devices that meet our hardware requirements. Users are strongly encouraged to make an encrypted backup of the device data and verify it for accuracy and completeness.

Do I have to encrypt my device?

All devices tagged by ITS and used for WCMC purposes must be encrypted using an ITS-managed encryption solution unless otherwise exempted as defined in the ITS Device Encryption policy (11.06). This is to help protect you if you store, send, or receive any of the following types of confidential data, such as:

  • Social Security Numbers
  • Financial information, such as credit card and bank account numbers
  • Protected Health Information as defined by HIPAA
  • Research information
  • Other WCMC-proprietary information

Many people receive and store this information on their devices, even if they do not realize it, which is why we are mandating encryption on all tagged devices across the institution. The full definition of confidential data can be found in the ITS Data Classification Policy (11.03) and the ITS Device Encryption policy (11.06).

Can I opt out of encrypting my laptop?

Encryption is a relatively easy way to safely secure the data on your laptop from theft, misuse and loss. In the event that an exception to encryption is proposed, you must complete the Request for Device Encryption Exemption form and have the request approved by your Department Administrator, the Department Chair, or an equivalent senior manager. All exemption requests will be reviewed by ITS Security. Any exemption denials may be appealed by the requestor and will be brought to and reviewed by the Information Security and Privacy Advisory Committee (ISPAC). Exemptions are granted temporarily and will need to be recertified annually and/or if the purpose of the device or the job responsibilities of the requestor change. If an exempted device is misplaced, lost, or stolen, all associated costs for forensic investigation and legal and regulatory reporting will be charged to your department. Please contact Tom Horton, Chief Information Security Officer, at thh4011@med.cornell.edu with questions on this process.

What is device encryption, and what does it do?

Encryption is a technology that protects the contents of your device from unauthorized access by converting it into unreadable code that cannot be deciphered easily. It is a much stronger level of protection than typical security features, such as logging into an operating system with your CWID and password or protecting individual files with passwords. Whole disk encryption is used to protect the entire contents of your device.

October 6, 2015

The college officially launched its new Weill Cornell Medicine brand. This change will include updated logos and templates that will reflect the new brand name.

What if I just ordered a new box of business cards, stationery, signage or other branded items?
Please continue to use your existing inventories. The college will be distributing new branding template package with letterhead, stationery, PowerPoint template, email signature, and marketing collateral templates (such as brochure and poster templates) in the coming weeks.

How can I send faxes?

  • Configured Xerox MFC
  • Client – Rightfax application installed on your desktop
  • Standalone fax machine – can be sent from an analog line

How can I receive faxes sent to me?

Delivery options for faxes sent to your fax account (if enabled) can be configured for:

  • Email attachment (can be sent to either individual email address, or distribution list)
  • Print (can be printed to any ITS Tagged network printer/Xerox
  • Network Share – can be saved to a network folder
  • Standalone fax machine – can be forwarded to another phone number associated with a legacy standalone fax machine
  • Client – can be viewed using the Rightfax application on your desktop.

Where can I find support on using eduroam?

If Weill Cornell is your home institution, you can contact the ITS Service Desk.

If you are from a partner institution, you should contact your home institution's IT help desk.

How do I log in to eduroam?

Connecting to the eduroam wireless is just like connecting to any wireless network on your device. You will use your WCM email address and password to connect if Weill Cornell is your home institution. 

Does eduroam work on different platforms?

eduroam works on Windows, Linux, and Mac operating systems.