November 12, 2019

ITS is in the process of upgrading nearly 5,000 WCM computers to Windows 10, version 1809.  Why? Because Microsoft is ending support for aging operating systems in early 2020. We have to make sure that all Windows computers are up-to-date, stay current with Microsoft support and security, and don’t pose a security risk to the WCM network. 

November 8, 2019

Join us for a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you with your work at WCM. 

Upcoming schedule and topics

During the month of November, we’ll be hosting these topics:

Tuesday, Nov. 5

Cloud Storage 101: Learn the basics of cloud storage options at WCM to store files for research and more.  

November 8, 2019

What is myITS?

myITS is a legacy ITS application that was used by departmental administrators to view ITS billing statements.

Why can't I log into myITS? 

Effective Nov. 21, myITS is retired. All billing statement functionality was migrated to Weill Business Gateway in 2018. You can access your latest billing statements using BI Reports.

To access BI Reports from the Weill Business Gateway: 

October 24, 2019

Life gets messy, and when it comes to safeguarding your data, sometimes you’re your own worst enemy.

this kid might spill milk on the computer he probably will

Here comes trouble

October 17, 2019

On October 22nd our previous secure file transfer service (transfer.med.cornell.edu) will be officially decommissioned. You can access the new file transfer service at transfer.weill.cornell.edu, which launched on Sept. 16th with a redesigned interface and an improved user experience. Our file transfer service is the WCM-approved application for sending large files securely (up to 35 GB). Read more about the new File Transfer Service.

We use Skype for Business all the time. Is it going away?

Yes, Skype for Business will be phased out in Spring 2020. We recommend you move to Teams soon to simplify your transition in the spring.

Is Teams replacing Zoom?

There are currently no plans to replace Zoom. We still recommend that you use Zoom for pre-scheduled meetings, especially with attendees who are outside of WCM. Teams has collaboration features that let you quickly turn a one-off chat into a screenshare or video call.