For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

What are some example use cases for each cloud service model?

  • SSOD: Standalone EC2, S3, RDS. 
  • Managed: Elastic Beanstalk, Lambda, Glue, RedShift, SageMaker. 
  • Co-Managed: SDS, App Dev, Security accounts, Insight, Recover. 

Can I use PHI/PII data in any of our cloud service models?

Yes, all SSOD and Managed cloud accounts support PHI/PII data and comply with NIST 800-53 rev 5 and AWS Guardrails. However, Co-Managed solutions must be reviewed on a case-by-case basis for supported data types. 

Who manages the infrastructure and support of ITS' cloud service options?

  • SSOD: Fully managed by a dedicated support team. 
  • Managed: Managed by an extended Cloud Team (Cloud, Security, Ops, etc.). 
  • Co-Managed: You manage it, with basic infra support from the Cloud Team with fee. 

What are the cost differences between cloud service models?

  • SSOD: Cloud cost + 25% 
  • Managed: Cloud cost + 40% 
  • Co-Managed: Cloud cost + 5.15% 

Do I need cloud expertise to use cloud services offered by ITS?

This depends on the specific cloud service. In general: 

  • SSOD: No expertise required. 
  • Managed: Some understanding is helpful, but support is extensive. 
  • Co-Managed: Yes, basic cloud technical knowledge is required, and the request should be submitted with a signed attestation form.   
June 20, 2025

Tech Tuesday 

Project Management in Microsoft (Part 2)

Tuesday, June 24

12 noon – 12:45 p.m. 

  

June 18, 2025

Initially available only for students in limited locations, the WCM Apollo wireless network has expanded. Now, WCM students, faculty, and staff who need to access the internet using a personal (non-tagged) device - including laptops, mobile phones, Internet of Things devices, gaming consoles, AR/VR headsets, smart TVs and more  – can gain access with Apollo in any Weill Cornell location.

How do I access Apollo?

June 18, 2025

The worlds of Augmented Reality (AR), Virtual Reality (VR), and Extended Reality (XR) are rapidly evolving, especially in their applications to medical education, clinical training, and research. 

June 11, 2025

Tech Tuesday 

Microsoft Planner vs. Project (Part 1)

Tuesday, June 17

12 noon – 12:45 p.m. 

  

When it comes to project management, Microsoft offers a few tools that can help you track tasks, resources, and budget. Which is the best option for your needs? Learn more in the first of a two-part session about project management in Microsoft. 

June 11, 2025

Learn project management fundamentals directly from our experts! ITS has just released eight more courses of our Project Management training from Fall 2025 to Summer 2026. This online course is ideal for WCM staff interested in efficiently managing projects in their own departments. 

 

Course Topics

Our seasoned PM facilitators will be offering live instruction over Zoom. Each course consists of five 1-hour classes on: