For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357
March 6, 2025

ITS has implemented updates to support international phone numbers across the following apps: 

 

  • WCM Directory (directory.weill.cornell.edu) 
  • MARIA (iam.weill.cornell.edu/maria) 
  • myAccount (identity.weill.cornell.edu) 
  • Microsoft Office O365 (pulls data from your directory profile)

 

Previously, these applications only supported US phone numbers, but this enhancement will provide a more seamless experience for our global user base. 

 

March 3, 2025

Shavvon Cintron, Service Desk supervisor, once had her eye on a career in law enforcement. Lucky for us, she has merged her experience in healthcare with a talent for tech, and now oversees customer support at our SMARTDesk. If you've ever gotten help from a support tech, or received an Evergreen laoptop, chances are Shavvon has been involved.

February 28, 2025

ITS is celebrating Women's History Month throughout the month of March by profiling some of the incredible women who work in our department. Every week, we'll introduce a new profile featuring a woman who has had remarkable influence in both ITS and the college. 

You can view our profiles here: 

February 28, 2025

Tech Tuesday 

Qualtrics for Beginners

Tuesday, Mar. 4

12 noon – 12:45 p.m. 

  

New to survey creation? Try Qualtrics! Learn the basics of how to create and distribute surveys, as well as analyze your respondent data. This session is ideal for new users and those who may have some experience using Qualtrics, but would like a refresher on how to use the app. 

Presenter: Vanessa Puig, ITS Communications   

  

February 24, 2025

Microsoft is ending support for the Windows 10 operating system (OS) on October 14, 2025, at which point they will no longer provide security fixes, technical assistance, or software updates. ITS must ensure that all Windows computers run on a supported version of Windows 11 OS (version 23H2) so that they stay current with Microsoft support and security, and don’t pose a security risk to the WCM network.

February 21, 2025

Effective immediately, Dell is no longer the ITS preferred vendor for computer equipment purchases. While you can still purchase Dell accessories, our new preferred vendor for desktop and laptop purchases is Lenovo. 

Please note that you can still order laptops through our Evergreen program. Additionally, a list of all of our standard devices is available on the ITS website for your reference. 

February 7, 2025

ITS will be undergoing a transition in leadership with the departure of Vipin Kamath as Chief Information Officer. After 19 years at Weill Cornell Medicine, Vipin has decided to take the reins from the retiring CIO at MD Anderson Cancer Center in Houston. His last day at WCM will be February 28.  

 

February 6, 2025

Tech Tuesday 

Unlocking Insights: Essential Power BI Tips and Tricks

Tuesday, Feb. 11

12 noon – 12:45 p.m. 

  

Join us for an informative session on leveraging Microsoft Power BI! 

 

February 4, 2025

Join DevOps Engineer Michael Sprague on Tuesday, February 11, 2025 for an AI-focused workshop for web developers. During the workshop Michael will evaluate three different AI tools designed for building web apps and interfaces, and discuss how they can shorten your time from concept to prototype. Hear about the strengths and shortcomings of v0, Bolt, and Replit Agent. There will be time for questions at the end.

 

Meeting details

Time: 2-3pm ET

January 31, 2025

Tech Tuesday 

Organize tasks with Microsoft Lists

Tuesday, Feb. 4

12 noon – 12:45 p.m. 

  

Take your tracking out of Excel spreadsheets, sticky notes, and calendar notifications, and pop it into easy-to-use Microsoft Lists. With Lists, you can build and share lists to track issues, tasks, processes, and other items to streamline your work. In this session, we’ll also demonstrate how to: