For Epic Cheers go-live support, please contact NYP IS at
nypres.service-now.com/nyp-portal
or 212-746-4357
Can I use the Box Notes desktop application offline?
No, you must be connected to the Internet in order to use the desktop application. This allows your notes written in the desktop version to sync to your Box web account, so you can access your content from either application.
Why use the web and desktop version of Box Notes?
The good thing about the desktop app is that you can create and edit Box Notes any time instead of logging into Box and searching for a note you may have already started. Notes you create in the desktop app sync to your account automatically. Plus, the desktop app keeps your notes in one place instead of trying to remember which folder you placed a particular note. Note that you cannot include high-risk data, like HIPAA or PHI info, within your Box Notes (see Section I of our Data Classification policy).
How can I access my Box data from an untagged device?
You can access your Box data from any internet-connected device by going to the Box website at box.weill.cornell.edu.
Can I synchronize Box data on any device?
Box Sync, the application used to synchronize your Box files locally to your computer or mobile device, can only be installed on a tagged and managed device. This restriction is in place to ensure Box data is not permanently stored on unknown or unmanaged WCM devices.
What service can I use to store PHI?
Departmental file shares, OneDrive, and SharePoint are appropriate for storing PHI.
