For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

What is the difference between WebEx and Zoom?

This article published by IT@Cornell summarizes the difference between these two video conferencing tools. WebEx will be phased out at WCM in June 2017. Read What it the difference between WebEx and Zoom?

 

Can I upload files to a Zoom meeting?

No.

What is a Personal Meeting ID and Personal Link?

You can use your Personal Meeting ID and/or Personal Link it to start meetings at any time or schedule meetings for future use. 

  • A Personal Meeting ID is assigned to you automatically as a permanent virtual room.
  • You Personal Link is your personal URL associated with your Personal Meeting ID.

To learn how to customize your PMI and Personal Link click here

How do I provide a reusable meeting link for all the Zoom meetings I host?

Your Personal Link/Personal Meeting ID can serve as a reusable link for any Zoom meeting you host. You can use this to start an instant meeting or schedule a meeting in the future. To view and/or modify your Personal Link or Personal Meeting ID:

  • Sign in to your Zoom account at weillcornell.zoom/us with your CWID and Password
  • Click on Profile on the menu on the left-hand side of the screen
  • You can view your Personal Meeting ID and your Personal Link. You can copy and paste either of these links to invite someone to join your Personal Meeting Room. 

How do I host or join a scheduled Zoom meeting?

If you are the HOST and you need to start a meeting, you have a few options:

  1. Click the URL Link the the calendar invitation or calendar reminder
  2. Copy the URL link and past it into your browser’s address bar
  3. Log into your Zoom account at weillcornell.zoom/us, find the meeting, click Start
  4. Start the meeting from your Zoom client directly

 If you are a participant and you need to join a meeting, you have a couple options:

  1. You can click the URL Link that is in the description section of the calendar invitation or calendar reminder.
  2. You can copy the URL link and post it into your browser’s address bar
  3. Start the meeting from your Zoom client directly. Click on Join and then enter your scheduled meeting ID to start the meeting. (The meeting ID is the 9-digit number at the end of the URL link)

For more details read How Do I Start or Join a Scheduled Meeting

Can I schedule a meeting and make someone else the host?

Yes. To pass “Host” permission to another participant select “Manage Participants” from the Zoom meeting window. Then, select More next to the participant you'd like to make host and select "Make Host." 

I scheduled my Zoom meeting for one hour. Will it end automatically when the hour is up?

No, the meeting will not end until the host ends the meeting. 

How do I join a Zoom meeting from mobile device?

Here are step-by-step instructions on How to Join a Zoom meeting from Android or iOS. 

How do I join a Zoom meeting from a PC or Mac?

There are several different ways to join a Zoom meeting from your Mac or PC, including by email link, web browser or Zoom app. Here are step-by-step instructions on How to Join a Zoom Meeting.