December 16, 2016
ITS is now supporting Windows 10 devices, the latest operating system offered by Microsoft. In addition, we will also be supporting Windows 7 until further notice.
December 7, 2016
The new SMARTDesk@575 is now open in Midtown!
Location: 3rd Floor of 575 Lexington, next to reception area
Hours: Monday – Friday, 9am – 5pm
Employees can enjoy many of the same services provided at our Library SMARTDesk location:
December 2, 2016
Join us for a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCM.
Upcoming schedule and topics
During the month of December, we’ll be hosting these topics. Download our flyer to keep at your desk!
November 22, 2016
On Tuesday, November 29 at 7 p.m., ITS will be upgrading the web-based login system that you use every day to access numerous services. This new system, branded as WCM Web Login, will allow WCM to roll out new security features over the coming weeks and months that will help to protect WCM users and systems.
How will this affect you?
When you log into the services listed below after the upgrade, your login screen will look like this:
Can I download Microsoft Office for Macs?
Yes, Officecan be downloaded on an ITS-tagged machine via the WCM App Store:
October 31, 2016
Join us for a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCM.
Does WCM-ITS have a standard for monitors?
Out standard size is a 24” Dell Ultrasharp monitor. If you require a different size monitor, please contact csg@med.cornell.edu and a Procurement Specialist will provide recommendations based on your work-related needs.
What comes with my desktop? Do I get a keyboard, mouse, and monitor?
The desktops comes with a keyboard and mouse, but a monitor would need to be purchased separately. You can view our monitor options on our Standard Computer Specs page
Who do I contact if I don’t know what specs to get for my computer?
The standard devices recommended by ITS should meet most needs. However, if you are uncertain, please contact csg@med.cornell.edu and a Procurement Specialist will provide recommendations based on your work-related needs.
