Will Zoom AI Companion turn on automatically once the meeting begins?

No, hosts must manually turn on Zoom AI Companion for every meeting by clicking the star icon in the tool bar: 

Zoom AI Companion button

Zoom AI Companion does not automatically collect and/or analyze data from meetings unless the host activates it, and even then, the data is just limited to the meeting audio.  

Is Zoom AI Companion HIPAA compliant?

Yes, WCM has a Business Associates Agreement (BAA) with Zoom requiring that any data shared in the application is protected via encryption. Users concerned with data privacy can still opt to leave the AI Companion feature off if they are hosting the meeting, or request the host to turn off the AI Companion feature if they are a meeting participant.  

December 23, 2016

Starting on January 3, 2017, if you are a WCM employee, when you get your phone tagged by ITS, you will enjoy the added benefits of:
 

December 22, 2016

In observance of Christmas and New Year’s Day, the ITS Service Desk, SMARTDesk, and Samuel J. Wood Library will operate on a holiday schedule over the next two weeks. Please note the following changes in schedule:

Saturday, December 24

  • Phone support:                                                Closed
  • SMARTDesk in Wood Library:                           10 a.m. – 6 p.m.
  • Library                                                             10 a.m. – 6 p.m.

                                                                     

December 21, 2016

Welcome to this edition of Inside ITSInside ITS keeps users informed about technology services available at Weill Cornell.

December 16, 2016

On December 15, Apple released an update for macOS 10.12 (Sierra), 10.11 (El Capitan), and 10.10 (Yosemite). The update corrects a security flaw that can potentially allow an attacker to recover your password and bypass your disk encryption with an external device.
 

How will this affect you?

Using this vulnerability, attackers can retrieve your computer’s password by plugging in a Thunderbolt device into your locked or sleeping Mac. Then, your computer can be unlocked, making all data on your computer available.
 

December 16, 2016

ITS is now supporting Windows 10 devices, the latest operating system offered by Microsoft. In addition, we will also be supporting Windows 7 until further notice.

December 14, 2016

ITS is releasing its FY2015-2016 Annual Report to the Weill Cornell Medicine community. An electronic copy is available on our website for you to view. (A printer-friendly version is also available here.)  
 

December 7, 2016

The new SMARTDesk@575 is now open in Midtown! 

Location: 3rd Floor of 575 Lexington, next to reception area

Hours: Monday – Friday, 9am – 5pm

Employees can enjoy many of the same services provided at our Library SMARTDesk location:

December 2, 2016

Join us for a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCM.

Upcoming schedule and topics
During the month of December, we’ll be hosting these topics. Download our flyer to keep at your desk!