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Information Technologies & Services

Notary Public service now available at Wood Library!

January 18, 2017

The Samuel J. Wood Library is pleased to announce the launch of its new Notary Public service, available for free to all WCM/NYPH-Cornell employees and students on an appointment only basis during the hours listed below:
 

  • Monday- Friday
  • 8 a.m. – 12 noon & 1 p.m. – 3 p.m.
  • 1300 York Avenue, first door to the right from the main entrance

 

Notary Public service

Update on Internet connectivity issues

January 18, 2017

Over the past several days, WCM has been dealing with an ongoing security incident affecting our Internet connection. We immediately activated our incident response teams to contain the issue, and our core systems continue to function. The issue is still ongoing. Therefore, systems which are sensitive to Internet connectivity such as email, Virtual Private Network (VPN), the Weill Business Gateway (WBG), and the Weill Research Gateway (WRG), will still experience intermittent slowness and interruptions as we attempt to recover normal services.

How do I request the creation of a WCM email/calendar account?

As of January 23, 2017, a specific subset of WCM faculty, staff, and students will get Office 365 email/calendar accounts created automatically when their CWID is created. 

Office365 email/calendar accounts will be automatically created for:

  • Exempt, non-exempt and temp employees at WCM
  • Full-time employed faculty at WCM
  • Students enrolled in certificate, masters, MD, PhD programs (does not include Tri-Institutional PhD students)
  • Temp employees from agency at WCM

All others should ask their departmental or divisional administrator to activate the account via the Identity Dashboard. 

Tech Tuesday January Schedule – R Studio, Illustrator & InDesign

January 9, 2017

Join us for a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCM.

 
Upcoming schedule and topics

During the month of January, we’ll be hosting these topics:  

Save the Date: SMARTFest 2017 on Feb. 16!

January 5, 2017

Can I use a third-party AI plugin in my Zoom account?

No, third-party plugins have not been reviewed to ensure they meet security standards to protect data shared in Zoom. If you have a specific use case and would like to speak with ITS, please contact our Service Desk. 

Does Zoom store any data to transcribe meetings?

Zoom holds data for 30 days in case of support needs. The company does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. You can review Zoom's privacy and security policies for more information.  

What meeting content does Zoom AI Companion process and summarize?

Zoom AI Companion at WCM is configured to only process the meeting’s audio. Meeting chats and shared content (e.g., slides shown on screen) are not processed and will not be included in the summary notes once the meeting has ended.  

Who receives the Zoom AI Meeting Summary if the host changes?

Only the original host (i.e., the person who created the meeting) will receive the meeting summary, regardless of whether they transferred host rights to another participant.  

Who receives the Zoom AI Companion meeting summary notes and transcript once the meeting has ended?

The meeting summary and transcript will only be sent to one person – the host. This summary and transcript will be sent via email directly to the meeting host and will not be stored in the host’s Zoom account. If the summary and/or transcript needs to be shared with other participants, it is the responsibility of the host to review, edit, and distribute them, as needed.