April 28, 2023

As WCM winds down its 5th Annual Diversity Week, remember that you can always access resources on diversity, equity, and inclusion on LinkedIn Learning and Skillsoft. Both sites are available for free to all faculty, staff, and students with an active CWID, and can be accessed on the go through their respective mobile apps.

 

Helpful DEI resources

Diversity, Equity, Inclusion, and Belonging for All

April 25, 2023

Without even realizing it, you may have a certain pattern of managing emails in your Outlook inbox. Do you often send the same templated replies? Maybe you forward several emails a day to colleagues before filing them away? Turn those repetitive tasks into one easy Quick Step! Quick Steps allow you to apply recurring tasks to your emails simultaneously as needed. 
 

April 24, 2023

ITS is in the process of upgrading all Mac and Windows computers to the supported version of the Citrix client (Mac: Citrix Workspace 23.01; PC: Citrix Workspace 22.03). Citrix Workspace is the application delivery software that supports access to applications within myApps, which includes Epic and other clinical apps. This upgrade initiative must be completed by May 1, 2023 to support Epic’s release.

April 17, 2023

On May 1, ITS will be introducing two new changes to Duo to make our login process more secure and accessible.  

     

Change #1: New look for Duo prompt 

The new Duo prompt will offer a more streamlined experience during login to various WCM applications:  

Current Prompt

April 5, 2023

ITS is joining government agencies, business coalitions, and private industries to celebrate a new initiative called Vishing Awareness Week. This weeklong campaign aims to raise awareness about vishing (voice phishing) and how you can protect yourself from these popular scams.

    

March 30, 2023

How many times have you heard "You're on mute!" during a Zoom meeting? Never scramble to find the microphone button again! With Zoom's Push-to-Talk, all you need to do is tap your space bar to temporarily unmute yourself and respond during a meeting.   

March 23, 2023

Ilva Lifa

As a leader on the ITS Finance team, Ilva's meticulous attention to detail is vital to ensuring the smooth financial operations of the entire department.

March 22, 2023

The recent collapse of Silicon Valley Bank (SVB) has contributed to a new influx of scams seeking out people’s financial and personal information.

March 13, 2023

With tax returns due soon, it’s the perfect time for scammers to look for opportunities to collect your confidential information. Watch our video to learn how you can protect yourself from the most common tax scams.