January 26, 2023
Our 8th Annual SMARTFest is next week on Feb. 2 from 10 am - 3:30 pm. It’s the perfect opportunity to learn more about our tech and library services from the actual experts. Check out who will be at SMARTFest demonstrating the latest tools and services you can access.
Get an in-depth look at our services
Head to the Library Collaboration Room throughout SMARTFest to catch one of our technology demonstrations! Our vendors will be available to talk to you about:
January 18, 2023
SMARTFest is a free annual event organized by ITS and the Wood Library that promotes emerging tech and helpful services for WCM faculty, staff, and students. In addition to having tech experts on hand, we’ll have various activities available throughout the day. Learn more by watching the video above or visiting its.weill.cornell.edu/smartfest.
January 4, 2023
SMARTFest is a free annual event organized by ITS and the Wood Library that promotes emerging tech and helpful services for WCM faculty, staff, and students. We’ll have various vendors and staff on hand that you can speak with about solutions for your clinical, research, educational, and business needs. Check out its.weill.cornell.edu/smartfest for the latest news about our event!
January 4, 2023
ITS has received reports of a scam using PayPal transactions. The email shows a request from someone asking for a payment. While the notification from PayPal is legitimate, scammers use the “Notes” section to enter comments that look like they are from PayPal, such as asking the recipient to call a phone number to verify that the transaction is not fraudulent.
What kind of data does the Duo app not collect?
- Duo has no access to your apps, files, contacts, pictures, movies, text messages, or emails stored on your phone.
- Duo does not monitor or track your internet activity, including what websites you visit or what data you send to or download from other websites.
- Duo does not sell your device data to other companies.
What kind of data does the Duo app collect?
- Duo does collect the names of applications you have saved in the Duo app, but only the name of the application is saved. Any interaction you have with those applications or data you send/receive are not monitored or saved.
- Duo does collect the On/Off value of various security-related settings on your phone. For example, Duo will log whether you do or do not have fingerprint or face recognition enabled, but the actual fingerprints or facial scans are not accessible by Duo. Duo will log whether your device is “jailbroken” or “rooted,” whether it is encrypted, what operating system it is running, and whether you have a screen lock enabled.
What kind of permissions does Duo need on my phone?
- Duo does ask for the ability to provide Notifications to you. This is used to notify you of login attempts and ask for your approval. You can remove this permission, but you’ll need to remember to manually open the app whenever you need to approve a Duo request.
- Duo does ask for access to the network so that it can send and receive information about your login attempts. You can remove this permission, but you’ll then need to rely on the offline Passcode authentication method that isn’t as easy or convenient as other options.
- Duo does ask for camera access so that it can scan for QR codes to more easily add accounts to the app. You can remove this permission, but you will then need to type a long string of numbers and letters into the app instead.
My Evergreen laptop is lost or stolen, what should I do?
If any Evergreen laptop is lost or stolen, the user should contact their supervisor immediately. Then, the user or their supervisor should submit two critical forms on myHelpdesk. First, submit the LOST OR STOLEN DEVICE REPORT form as it is critical that our Privacy Office and Security Teams can carry out the proper protocols for a lost piece of IT Equipment. Then submit the EVERGREEN LAPTOP REQUEST form and choose “disenroll an Evergreen user,” so that ITS stops monthly billing for the laptop. ITS will follow up with the department and user as needed and the department can expect to be charged for the remaining value of the device.
Will my Evergreen laptop work at the hybrid workstations that are available at 575 Lex?
