For Epic Cheers go-live support, please contact NYP IS at nypres.service-now.com/nyp-portal or 212-746-4357

How can I request a CWID?

Only Department Administrators/Designees and Division Administrators can make requests for CWIDs using our CWID Request Form. Please note that you must be on the WCMC network or using VPN if off-campus to view the form. 

September 14, 2023

Tuesday, Sept. 19

12 pm - 12:45 pm

Register here

VisualDx is an award-winning clinical decision support system used in over 2,300 hospitals, clinics, and medical schools worldwide. VisualDx is designed to enhance clinical decision-making, aid therapeutic decisions, and improve patient engagement at the point of care.

With VisualDx, clinicians can:

September 8, 2023

Apple recently released iOS security patch 16.6.1 to address a vulnerability that can exploit iPhones and other Apple devices and install malware without interaction from users. ITS recommends updating your affected Apple devices immediately.  

 

September 7, 2023

With a new academic year starting, get a refresher on using our Canvas Learning Management System (LMS) to manage your online courses. This session will focus on:  

  

  • Organizing content into Modules 
  • Customizing the Tools Menu 
  • Using the Link Validator  
  • Ensuring your course is accessible  
  • Viewing your course in Student View 
  • New quizzes

 

Presenter: Cristina Koorie, ITS Educational Technologies  

  

August 30, 2023

Demonstrating something at your next Zoom meeting? Consider using annotation tools! The Annotation feature in Zoom allows you to highlight parts of your screen to make them more prominent to your participants.  

Watch our latest TipUp to learn how to use some annotation tools, and visit Zoom's official support site for more details. Check out our TipUp site to view our past episodes! 

August 29, 2023

On Thursday, Sept. 7, ITS will implement a new login page for all Microsoft Office 365 accounts. Starting on this date, your O365 login page will look like this:

 

New O365 web login

    

What am I responsible for should I manage an AWS co-managed account?

  • Resource Lifecycles: Co-managed accounts should not neglect resource lifecycle management. Users are responsible for properly managing and decommissioning resources they no longer require. Abandoned or underutilized resources can result in unnecessary costs and security vulnerabilities.  
  • Monitoring and Logging of resources: Monitoring and logging are essential for detecting and mitigating issues, identifying performance bottlenecks, and ensuring security. Co-managed accounts should include proper monitoring and logging practices to enable visibility into resource utilization, system health, and security events.  
  • Resource or application patching: Patching within co-managed accounts is the responsibility of the account owner. 

 

Why should I open an AWS co-managed account with ITS rather than directly with Amazon?

ITS would still provide a centralized oversight function. This ensures governance, compliance, and alignment with organizational policies and standards. 

Are there any limitations on using an institutional AWS account?

Self-service cloud accounts are not intended for sensitive or confidential data. There are guidelines and access controls that are not in place to prevent unauthorized access or accidental exposure of sensitive information.  

Accounts are also not suitable for hosting critical production systems or applications without proper governance and oversight. Mission-critical applications and systems may require specialized infrastructure, high availability, and more stringent operational processes that necessitate centralized management and monitoring. 

For more information, please review our Cloud and AWS security standards