January 26, 2017

ITS is pleased to announce the launch of Skillsoft, our new online learning portal! All WCM faculty, staff, and students can access Skillsoft for online courses and content on a variety of topics, like:

January 26, 2017

The volume of eForms requests has surpassed 15K since they launched in July. To improve performance and help you manage your eForms records, ITS has introduced a new eForm search filter to the eForms Monitor to make it easier for you to locate specific eForms by date.

January 20, 2017

During the past few days, we have implemented several safeguards to help combat the security incident affecting our Internet connection. While this is still an active incident, we believe the issue is contained as network activity has returned to normal. We are discussing additional measures with our outside security services provider that we can implement to decrease the likelihood of this reoccurring.
 
We appreciate your patience and understanding over the past week and look forward to your continued cooperation with us to keep our information secure.

January 18, 2017

The Samuel J. Wood Library is pleased to announce the launch of its new Notary Public service, available for free to all WCM/NYPH-Cornell employees and students on an appointment only basis during the hours listed below:
 

  • Monday- Friday
  • 8 a.m. – 12 noon & 1 p.m. – 3 p.m.
  • 1300 York Avenue, first door to the right from the main entrance

 

January 18, 2017

Over the past several days, WCM has been dealing with an ongoing security incident affecting our Internet connection. We immediately activated our incident response teams to contain the issue, and our core systems continue to function. The issue is still ongoing. Therefore, systems which are sensitive to Internet connectivity such as email, Virtual Private Network (VPN), the Weill Business Gateway (WBG), and the Weill Research Gateway (WRG), will still experience intermittent slowness and interruptions as we attempt to recover normal services.

How do I request the creation of a WCM email/calendar account?

As of January 23, 2017, a specific subset of WCM faculty, staff, and students will get Office 365 email/calendar accounts created automatically when their CWID is created. 

Office365 email/calendar accounts will be automatically created for:

  • Exempt, non-exempt and temp employees at WCM
  • Full-time employed faculty at WCM
  • Students enrolled in certificate, masters, MD, PhD programs (does not include Tri-Institutional PhD students)
  • Temp employees from agency at WCM

All others should ask their departmental or divisional administrator to activate the account via the Identity Dashboard. 

January 9, 2017

Join us for a great new schedule of demonstrations for faculty, staff, and students. Each week, our experts will showcase various software and tools, and answer your questions on how these resources can help you in your work at WCM.

 
Upcoming schedule and topics

During the month of January, we’ll be hosting these topics:  

Can I use a third-party AI plugin in my Zoom account?

No, third-party plugins have not been reviewed to ensure they meet security standards to protect data shared in Zoom. If you have a specific use case and would like to speak with ITS, please contact our Service Desk

Does Zoom store any data to transcribe meetings?

Zoom holds data for 30 days in case of support needs. The company does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. You can review Zoom's privacy and security policies for more information.