As if we didn’t have enough to worry about with the pandemic, scammers are taking advantage of COVID-related anxieties and fears and using them to target unsuspecting people.

In support of the EpicTogether East Campus go-live, ITS expanded support Saturday, October 3rd through Thursday, October 8th.

Library SMARTDesk hours have been extended. If you need hands-on assistance with your WCM device, the SMARTDesk will be available 6AM to 10PM, Monday through Thursday. The SMARTDesk will return to a regular 9-5 schedule on Friday, October 9th. Reservations are strongly recommended to avoid a wait.

We’re baaaaaack! It’s October, which means it’s National Cybersecurity Awareness Month. In ITS, we know that IT security isn’t at the forefront of everyone’s minds when they log into their computer. To be fair, we put a lot of security protocols in place to protect your data, but remaining vigilant about cybersecurity is key!   

Update: Following an announcement that passcodes would be required for all meetings starting 9/27, Zoom made a decision to NOT enforce the passcode requirement for educational institutations, which includes Weill Cornell Medicine. Therefore, ITS did not make passcodes mandatory for Zoom meetings, but we still encourage you to ensure your meetings are as secure as possible. For tips on how to secure your meetings visit our post on how to prevent Zoombombing.

This fall, ITS will be upgrading all users at WCM to the Microsoft 365 versions of Microsoft Office applications on or before October 13th. You have the opportunity to download and install the Microsoft 365 application package now. If you don’t install it yourself, the package will be pushed automatically to your computer on or before October 13th.

Got a new smartphone? You no longer need an in-person appointment to “tag” your phone in order to access your WCM email account, campus Wi-Fi, or WCM apps. To make things easier and faster for our users, ITS has made the entire smartphone registration process self-service – but you can always still get help at our SMARTDesk if you need it. 

What is MobileIron?

ITS has identified a new phishing attempt targeting WCM users. An external, unauthorized account has been impersonating WCM faculty and staff to gain personal information from other employees. Here’s one example of what the phishing attempt looks like: 

ITS and Accounts Payable Finance are pleased to announce a new direct deposit (ACH) reimbursement option in Payment Requisition or Travel & Expense eForms in WBG, which eliminates the need for a physical check! This makes it easier for our employees, and further streamlines our business processes to allow for safe and secure payments. 

More about ACH Direct Deposit in eForms: