February 19, 2021

ITS made a few key improvements to the Learning application (Learning Management System or LMS) in WBG that will make it easier for you to take WCM-assigned courses and track your progress. 

myLearning page on laptop

February 10, 2021

A new phishing email purporting to be an important email alert from Weill Cornell Medicine is circulating within the WCM community:

phishing attempt 

If you click on the link provided in the email, you are taken to a site that has been designed to look similar to one of our WCM login pages:

February 4, 2021

If you're working on a project and realize you need a certain application, what do you do? Luckily, ITS provides you with access to tons of different software hubs, depending on your needs. Before you start browsing online for a software license, check out the plethora of tools we have available that are either free, or significantly discounted. 

Watch the video below to find out more, and visit our TipUp site to access our previous tips! 

February 1, 2021

Last week, ITS conducted an internal phishing exercise in order to gauge how well-prepared Weill Cornell Medicine is for an actual phishing attack, as well as to help educate anyone who may have fallen for the phishing attempt on how to avoid doing so in the future.  

Below is the email that was sent to everyone at WCM:

Can I store Protected Health Information (PHI) in my LabArchives account?

PHI can be stored in LabArchives. Notebook owners and administrators are responsible for ensuring that PHI within a notebook is not shared with anyone except for individuals explicitly authorized according to the IRB and Data Use Agreements. This applies both to sending of exported notebook material, and to providing shared access to a notebook or notebook pages.

Can I request to share files with an external party or institution that is not on the approved list?

Yes. Please open a ticket on myHelpdesk. Include the details of the request, the name of the external institution, and the recipient's email domain name. 

How much data can I store in my WCM OneDrive account?

You can store up to 5 Terabytes (TB) of data. 

On which devices can I use OneDrive, or install the OneDrive sync client?

The OneDrive sync client can be used on Windows and Mac computers. The OneDrive mobile app can be used on iOS and Android devices. Windows 10 ships with the sync client already installed, but please note the PC needs to be ITS-tagged and domain-joined in order to use OneDrive sync with your WCM account.
December 15, 2020

For Windows Users Only:

Please download and install a new version of Citrix: Citrix Workspace, Version 19.12.1000 from the WCM App Store as soon as possible. Citrix Workspace is a unified and updated client for application delivery through the WCM myApps service. 

The current version of Citrix (Citrix Receiver) is going end-of-life on December 31st, 2020, after which it will no longer be supported. Upgrading to Citrix Workspace ensures you maintain fast, secure access to you applications.