News

maintenance

Dec. 8-11: Annual WBG upgrade

The 2023 Weill Business Gateway Annual Upgrade will take place Dec. 8 – Dec. 11, 2023. WBG will be unavailable at the following times:

  [...cont'd]

Related Service: Weill Business Gateway
Cisco 8811 desk phone

NYP desk phone replacement for 1300 York

NYP is in the process of replacing old Avaya desk phones (which start with 746-xxxx) with a new Cisco model to [...cont'd]

Related Service: Phones
Login screen

Sept. 7: New look for Microsoft O365 login

On Thursday, Sept. 7, ITS will implement a new login page for all Microsoft Office 365 accounts. [...cont'd]

Related Service: Microsoft Applications
Illustration showing a patient's records being accessed from multiple devices.

Upgrade coming to Epic

Epic will be moving to a new web-based platform this coming June 2023. 

The new Epic web-based platform

[...cont'd]
Related Service: Epic (EMR)
virtual agent in myHelpdesk

New Virtual Agent feature on myHelpdesk

Starting the night of Thursday, March 9th , if you use the Chat function in WCM myHelpdesk you will have the opportunity to use the new Virtual [...cont'd]

Many emails flying out of a computer

New: Online Archive for more email space

ITS is pleased to announce the launch of Microsoft Office 365 Online Archiving – a new mailbox [...cont'd]

Related Service: Office 365 Email/Calendar
Three people surrounded by an hourglass and clock

New Outlook feature: Shortened meetings

With Weill Cornell Medicine focused on promoting employee wellness, ITS will be implementing a new feature in institutional Outlook accounts to [...cont'd]

Related Service: Office 365 Email/Calendar
SuccessFactors new homepage

Upcoming changes to SuccessFactors homepage

On Wednesday, Sept. 14, 2022, you will see a few changes to the SuccessFactors homepage. These changes mostly affect the look-and-feel of the [...cont'd]

Related Service: Weill Business Gateway

ITS now offering Linux support

[...cont'd]
Related Service: Operating Systems
girl on computer

Changes to Wells Fargo payment notifications

Starting Tuesday, May 17th, Wells Fargo began to transition the way they send email notifications about payment reimbursements. You receive these [...cont'd]

Need Help?

myHelpdesk
(212) 746-4878
Monday-Sunday
Open: 24/7 (Excluding holidays)
SMARTDesk
WCM Library Commons
1300 York Ave
New York, NY
10065
Mon & Thurs
9AM - 5PM
Make an appointment

IT Glossary

Type an acronym or term you would like a definition for.