News

Introducing the new Microsoft Teams

February 26, 2024

Microsoft has

[...cont'd]

Related Service: Microsoft Teams

Service Enhancements

Person connecting to Wi-Fi on their smartphone

Accepting certificate prompts to reconnect to WCM Wi-Fi

January 18, 2024

ITS recently renewed its wireless certificates during an update of our network. As a result, you may receive [...cont'd]

Service Enhancements

Starting Dec. 4: NYP desk phone replacement for 1300 York Avenue

November 30, 2023

On Monday, Dec. 4, NYP will begin staging and deploying new Cisco model phones to replace old desk phones (which start [...cont'd]

Service Enhancements

Dec. 8-11: Annual WBG upgrade

November 27, 2023

The 2023 Weill Business Gateway Annual Upgrade will take place Dec. 8 – Dec. 11, 2023. WBG will be unavailable at the following times:

[...cont'd]

Related Service: Weill Business Gateway

Service Enhancements

NYP desk phone replacement for 1300 York

October 27, 2023

NYP is in the process of replacing old Avaya desk phones (which start with 746-xxxx) with a new Cisco model to [...cont'd]

Related Service: Phones

Service Enhancements

Sept. 7: New look for Microsoft O365 login

August 29, 2023

On Thursday, Sept. 7, ITS will implement a new login page for all Microsoft Office 365 accounts. [...cont'd]

Related Service: Microsoft Applications

Service Enhancements

Illustration showing a patient's records being accessed from multiple devices.

Upgrade coming to Epic

May 2, 2023

Epic will be moving to a new web-based platform this coming June 2023.

The new Epic web-based platform

[...cont'd]

Related Service: Epic (EMR)

Service Enhancements

New Virtual Agent feature on myHelpdesk

March 9, 2023

Starting the night of Thursday, March 9th , if you use the Chat function in WCM myHelpdesk you will have the opportunity to use the new Virtual [...cont'd]

Service Enhancements

New: Online Archive for more email space

February 5, 2023

ITS is pleased to announce the launch of Microsoft Office 365 Online Archiving – a new mailbox [...cont'd]

Related Service: Office 365 Email/Calendar

Service Enhancements

Three people surrounded by an hourglass and clock

New Outlook feature: Shortened meetings

October 26, 2022

With Weill Cornell Medicine focused on promoting employee wellness, ITS will be implementing a new feature in institutional Outlook accounts to [...cont'd]

Related Service: Office 365 Email/Calendar

Service Enhancements

Introducing the new Microsoft Teams

Accepting certificate prompts to reconnect to WCM Wi-Fi

Starting Dec. 4: NYP desk phone replacement for 1300 York Avenue

Dec. 8-11: Annual WBG upgrade

NYP desk phone replacement for 1300 York

Sept. 7: New look for Microsoft O365 login

Upgrade coming to Epic

New Virtual Agent feature on myHelpdesk

New: Online Archive for more email space

New Outlook feature: Shortened meetings

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