Friday, September 1

Phone support: 7 a.m. – 7 p.m.

SMARTDesk in the Wood Library: 9 a.m. – 6 p.m.

Saturday, September 2

SMARTDesk in the Wood Library: 10 a.m. – 6 p.m. 

Sunday, September 3

SMARTDesk in the Wood Library: 12 p.m. – 8 p.m.

Monday, September 4 (Labor Day)

Phone support and walk-in service at the SMARTDesk will be unavailable. 

Tuesday, September 6

Starting August 31 we will begin upgrading our Dell Ready-to-Ship options to include a Solid State Drive (SSD) instead of a traditional Hard Disk Drive (HDD). As SSDs are becoming increasingly prevalent, we are making this change to ensure we keep pace with industry standards. This will increase the cost of Ready-to-Ship options by $60-160 depending on unit.  More details are available on the ePlus site.

If you prefer to purchase a computer with an HDD, that option will be available as a Custom Option at the current price.

Questions? Feedback? 

ITS would like to offer a warm welcome to all incoming students, faculty and staff! We want to help get you up and running with the tools we have available. Here are some of the basic IT services used across campus: 

Our 2nd Annual Adobe August Month was a hit with the WCM community, bringing in 180 attendees who wanted to learn more about the graphic design, video, and web applications available in the Adobe Creative Cloud suite.

Did you know that Weill Cornell Medicine has its very own version of the renowned Apple “Genius Bar”? If you need tech support, you can find IT staff on hand and ready to help at the SMARTDesk, now in two prime locations: the Library Commons at 1300 York on the main campus, and on the third floor of 575 Lexington.

The Library Bioinformatics Service and MacVector present:

A MacVector 15.5 Workshop

Effective today, you’ll notice a few changes to our ePlus site to enhance your computer ordering experience. Here are our latest enhancements:

Effective August 15, changes will be made to the ePlus portal to enhance the way you order computers at WCM. These enhancements include:

• More computer model options: Additional options will be available for both desktops and laptops. These options and their specs will be posted on ePlus and the ITS website on August 15.